I just received the very good news that a customer wrote a letter to corporate praising my customer service at the frame shop where I work. It was forwarded to both my store manager and the proper corporate department for review. That means that 1. my store manager sees that I'm a valuable employee, 2. my name will appear in the national store newsletter, and 3. the email will be framed and posted on the wall near the frame shop.
Hooray for customers who care enough to submit their praise in writing! It's nice to see that my attempts at kindness, patience, and assistance have paid off.
1 comment:
I would love a copy of the email and a copy of newsletter! It's so nice that a customer took the time to let the company know that you do a wonderful job! Mom
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